SHIPPING

Shipping Information

Where we ship, how long delivery takes after dispatch, and how tracking and shipping charges work.

Last updated
14 October 2026

Worldwide Shipping

New Wave ships internationally to supported destinations worldwide.

Delivery Times

Estimated delivery times by destination, after dispatch
DestinationEstimated delivery
United Kingdom6–10 business days
United States10–18 business days
Canada10–18 business days
Europe6–12 business days
Australia10–18 business days
New Zealand10–18 business days
Japan4–8 business days
Hong Kong4–8 business days
Taiwan4–8 business days
Singapore5–8 business days
Malaysia8–10 business days
Indonesia8–12 business days
Philippines5–8 business days
Thailand10–18 business days
Vietnam8–12 business days
Israel6–10 business days
UAEUp to 21 business days
South Africa8–12 business days
South America15–25 business days

Note: Estimated delivery times vary by destination and shipping service. All estimates refer to transit after dispatch and are not guaranteed delivery dates. Customs inspections, remote locations and local carrier delays may affect delivery.

Tracking

Once your order has been dispatched, you will receive an email containing your tracking information. Please note the tracking information will update accordingly and not necessarily immediately.

Shipping Charges

Shipping is included in the price of every order, wherever we ship. There is no separate shipping charge at checkout.

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